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Document Delivery Service Frequently Asked Questions

What is DDS?

Document Delivery Service (DDS) delivers library materials to eligible UCI faculty, graduate students, and administrators. Eligibility is based on department participation.

  • DDS requests are processed within 24-48 hours from the receipt of the request.
  • Materials are delivered to campus department offices.
  • Deliveries on campus are by courier with an electric cart.
  • A receipt signature is required
  • Articles also may be delivered via DTD (desktop delivery) by posting the material on a secure web server for your retrieval.
  • Articles may be delivered through the campus mail.

Who can participate in DDS?

UCI faculty, administrators and some graduate students are eligible to participate in DDS. "Administrators" refers to department chairs or heads, deans, managers, etc.

  • Some departments allow only faculty to participate in DDS.
  • Other departments also allow visiting faculty and lecturers to participate.
  • Not all departments allow graduate students to participate.
  • Administrative staff (AA I, II, III) are not eligible to participate in DDS.

The DDS staff and your department may determine department participation and your eligibility.

How do I sign up for DDS?

Contact the DDS officestaff at:

Langson Library (949) 824-4364 dds@uci.edu

Science Library (949) 824-7511 sldad@uci.edu

Grunigen Medical Library (714) 456-5581 mclill@uci.edu

DDS arrangements must be made in advance of submitting requests. DDS staff will code your record in ANTPAC to enable DDS requests to be placed. Record coding is required to authenticate DDS eligibility.

How much does it cost?

Delivery and pickup of books are offered at no charge.

Photocopied or desktop delivery materials are charged at the rates below. A departmental recharge account number is required when you submit your request.

  • Printed materials: $3.50 per article (up to 20 pages) with a charge of $.20 per additional exposure.
  • Microform materials: $3.50 per article (up to 10 pages) with a charge of $.50 per additional exposure.

When does DDS deliver materials?

DDS delivers requested materials by courier on the UCI campus between 1 pm and 4 pm, Monday, Wednesday and Thursday.

Contact the Grunigen Medical Library (714-456-5581 or mclill@uci.edu) for their delivery schedule.

Desktop delivery (DTD) of materials occurs throughout the day. Users are notified via email when DTD materials are available for retrieval on the secure web server.

What are the DDS delivery requirements?

  • A signature is required for all deliveries. If no one is in the department to sign for delivery, a note is left on the door and the delivery will be attempted on the next scheduled day.
  • Contact the Grunigen Medical Library (714-456-5581 or mclill@uci.edu) for their delivery requirements.

How do I schedule a pickup of Library materials?

To schedule a pickup of library materials:
On the UCI campus:

  • Fill out the Document Delivery Service Pickup Request Form
  • Call DDS at (949) 824-4364
  • Send an email to dds@uci.edu

At the Medical Center:
Retrieval of library materials is provided at no charge. Pickups are scheduled Monday, Wednesday, and Thursday.
  • Same-day pickups must be scheduled by 12 pm
  • Unscheduled pickups may be postponed because of space limitations on the DDS cart.
  • In the case of recalled books, please call prior to the due date to avoid overdue recall fines or return the book to the library directly.

When scheduling a pickup, please provide the following information:
  • Department and/or Name
  • Building
  • Room Number
  • Number of items to be picked up

What are the DDS delivery locations?

DDS delivers on the UCI campus to department offices as well as selected locations at the UCI Medical Center.

There are some physical locations to which DDS cannot deliver:

  • Center for Health, Policy & Research
  • Center for Educational Partnerships
  • University Research Park (Bison Rd, Theory Road and Academy Way)
  • University Tower
  • Community & Environmental Medicine
  • Center Pointe
  • North Campus
  • University Hills
  • Verano Place

These and other off campus departments may request photocopies with delivery through the campus mail.

Contact the Grunigen Medical Library (714-456-5581 or mclill@uci.edu) for their delivery locations.

See Also...

Interlibrary Loan